Delivery Policy

Effective Date: 29 June 2025

This policy applies to all software products and services purchased directly through the samsoftsolutions.co.uk website using online payment methods.

Delivery Method

All digital products are delivered electronically. Upon successful payment, you will receive access credentials, activation details, or download links via email or your user account portal.

Delivery Timeframe

Delivery is typically instant. However, in some cases, access may take up to 24 hours depending on system load or verification steps.

Support

If you do not receive your access details within the expected timeframe, please contact office@samsoftsolutions.co.uk with your order reference for assistance.